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Hi all,

Since upgrading from SharePoint 2013 to 2016, some of our scheduled site level workflows are failing to start. 

The errors say the workflows were canceled by System Account and the Workflows failed to start. We have a ticket open with Nintex but haven’t gotten very far and I’ hoping maybe someone on here as experienced a similar issue and can help us out. 

so far, we have restarted all the timer jobs/services. I’ve republished and rescheduled the workflows, updated entries to the XML node in the config files. still no luck. :(

Please help us! Let me know if you need more info.

 

Thanks

Kassie

 

Hi,

 

First thing to check is to make sure that the ScheduledWorkflows timer job is running.
 


If not,  as per the linked article above you will need to add it manually with the NWAdmin tool.

 

Please type (do not copy and paste) these commands:

1.NWAdmin.exe -o UninstallTimerJob -job ScheduledWorkflows

 

    (Use above line if it is currently installed on Central Admin Web App, if not specify what Web App to remove it from using -url switch)

 

Then:

 

2. NWAdmin.exe -o InstallTimerJob -job ScheduledWorkflows -url http://yourwebappurl/

 

Naturally, you will need to replace http://yourwebappurl/ with the real URL of the relevant web application you choose to install it on.

Simon, thanks so much for your reply. Our admin tried that out without luck. However, he did notice that one of the updates wasn’t applied to just one of our servers and that was causing the issue with the scheduled items not starting. 

 

Thanks!

Kassie

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