Recipients are not receiving email Notifications sent through a workflow.

Hi @Florence 

Here are some general tips to help you debug the issue

1. How are you specifying the Email Recipients? Using Variables or hard-coded values?
   If using variables, can you verify that the variables are having the correct values?
2. if you are having issues with the variables, just use hard-coded values for the email recipients eg “florence@example.com” or SP User “Florence Lastname”
   Its most unlikely for hard-coded Email recipient to fail.
3. Are the email recipients internal or external organization users?
   Have you been able to send emails to external users from Nintex Workflow before?
4. I suggest you to add a log right below each Send Email action.
   Enter some text which can help to identify the path eg “Taking YES path” for the Yes condition

Hi @Florence 
Have you resolved this issue?

Hi @MillaZ  not yet I’m still struggling.