We are using SharePoint 2016 on premise. In a list workflow, we have a Flexi Task that sends approval requests to multiple users that are part of different SharePoint Groups. Currently, Flexi Tasks sends approval requests, reminders, and the tasks get delegated to the administrator if there are no responses. We have the settings stored in the Flexi Task.
We want to have control over delegation. In other words, we want the Flexi Task to send approval requests, reminders, but NOT escalate the task. Hence, want to turn off the escalation feature.
We want the ability to manually delegate a task after all reminders have been sent out.
I am the SharePoint Developer and did some research and investigation on this issue with no luck. Considered using the “Delegate workflow task” - https://help.nintex.com/en-us/nintex2010/help/workflow/RootCategory/Actions/Nintex.Workflow.DelegateTask.htm.
Dropped that action item on my workflow to manually delegate task.
But then discovered that this control requires that use of “Action ID”, which does NOT work with Flexi Tasks. Moreover, the task can be delegated to only to a user and NOT to a SharePoint Group using this control.
After that did further investigation into using Re-assign task which involves using the web service call (https://help.nintex.com/en-us/nintex2013/help/workflow/RootCategory/Actions/Nintex.Workflow.CallWebService.htm)
However, this approach also has its drawbacks. It does NOT permit delegation of a task to a SharePoint Group. It only allows delegation to a single user.
My Question:
Is there any way for us to manually delegate a task to a SharePoint Group (not a single user) using Flexi Tasks?
Thanks a bunch in advance!
Regards,
Mayank Shyam
