Hi @Mody 

Document Generation is a Nintex External action, it needs to be enabled from central admin.

https://help.nintex.com/en-US/nintex2019/current/sp2019/InstallGuide/NintexExternal-enable.htm

Please check to if this is the reason why the action is not available.

Jake

Good morning

All prerequisites had already been switched on, and Document Generation is still disabled.

Please advise further,

Hi @Mody 

Can you check if the action has been disabled in the workflow environment settings:

https://help.nintex.com/en-US/nintex2019/current/sp2019/Workflow/NWAdministration/WorkflowActions.htm

Jake

Hi @Mody 

Could you please check if Jake’s response help answer your question? 

Hi.

I just sent and email response, it was seating on my draft folder all along.

Document Generation was already selected in Nintex Administration, Action settings under Workflow environment.

I have sent a screen copy, issue still persisting.