Hi all,
In short, I have a word document with a digital signature section that is automatically created as default content upon the creation of a new document set. When the first user goes to sign the document, the signature becomes invalid. When the user resigns, the signature is validated and this is true for any ensuing digital signature on that document.
For clarity, I will breakdown the document set creation process and the configuration of this word document:
- Doc set is created using form where various columns are set.
- Once a doc set is created, a default content (word doc) is also auto generated and added into the doc set. This word document contains some shared properties of the doc set. These shared properties are dynamically displayed on the word doc as “document properties”. Additionally the word doc contains digital signature prompts.
- Users go in and digitally sign complete document at a later time (Which then causes the first signature to become ‘invalid’)
I believe the invalid signature issue is stemming from the fact that the word document updates its document properties when the doc set is created (due to the shared columns), thus modifying the document. However I am confused as to why this would cause an invalid signature as this document modification takes place before a user goes to digitally sign document. How can I solve this issue?
