Issue Description
When you attempt to install a Fix Pack on an environment with a non-default database name of K2, an error occurs.
Error Message:
The following error occurs: “Logged Error: Database 'K2' does not exist. Make sure that the name is entered correctly.”
Resolution
The fix is available in:
- K2 Five (5.3) November 2020 Cumulative Update Fix Pack 25.
- K2 Five (5.4) Fix Pack 49.
- K2 Five (5.5) Fix Pack 06.
- Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.