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Code Fix: Error presented in the “Error” tab in K2 Management Site

  • February 16, 2021
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Code Fix: An error occurs when viewing the Error tab in K2 Management Site

KB002410

PRODUCT
K2 Five 5.1
K2 Five (5.1) Fix Pack 1

 

Issue Description

When you navigate to K2 Management site, Workflow Server, and then to the Error tab you are presented with an error.

Error Message

The following error occurs: “Object cannot be cast from DBNull to other types”.

Resolution

  1. Ensure you have K2 (5.1) installed.
  2. Get the K2 Five (5.1) FP1 from Regional Support.
  3. Install the K2 Five (5.1) FP1 to apply the fix.
  4. It is recommended to refresh the browser cache.

 

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