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Code Fix: A time out error occurs when attempting to activate the K2 App

  • February 16, 2021
  • 0 replies
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Anelle
Nintex Employee
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  • AnelleNintex Employee
  • Nintex Employee
  • 13 replies
 

Code Fix: A time out error occurs when attempting to activate the K2 App

KB002754

PRODUCT
K2 Five 5.2
K2 Five (5.2) Fix Pack 1

 

Issue Description

When you attempt to activate the K2 App in SharePoint, a time out error occurs on different SmartObject calls.

Error Message

The following error occurs: “Thread 1: The operation has timed out”.

Resolution

  1. Ensure you have K2 Five (5.2) installed.
  2. Download the K2 Five (5.2) FP1 from K2 Partner and Customer Portal.
  3. Install the K2 Five (5.2) FP1 to apply the fix.
  4. It is recommended to refresh the browser cache.

 

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