We have a list of items that have gone into an error status. We can see that list in Management, but are not able to export or dump the list into a file where we can copy out the information into other windows or SQL queries. Is there a way to do that?
I have attached a screen grab of the screen I am looking at.
Thanks,
Don
Hi DKR,
I think you can use the Error Log SmartObject to get this information if the environment is on K2 Five ( System > Management > Workflows > SmartObjects > Error Log). The other option is to query [Server].[ErrorLog] table.
Hi DKR,
In Addition if you don't have an access with the server, you can export the error logs by using the smartobject service tester
1. Access SmartObject Service Test from path [InstallDrive]K2Bin
2. Connect to the neccessary K2 DB
3. Expand SmartObject Explorer
4. Expand All SmartObjects
5. Look For "Error Log" the right click "Execute SmartObject"
6. Change the "Method to Execute" into "GetErrorLogs"
7. Enter the ErrorProfileName as it is a required value. If you didnt set any other names by default it is "All"
8. Click on execute and the error will be shown, you can copy it to a excel sheet or document.
9. You may also use this Smartobject to create a workflow to export the error list
Hope this helps
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Cheers,
Kate
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