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Task Reminder Email (HTML)

  • August 23, 2019
  • 3 replies
  • 9 views
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P

Hi All

 

I thought this was possible but for some reason it doesnt work for me.

I want to add some simple HTML formatting to the task reminder email which I'm generating

For example <b>this text should be in BOLD<b>

 

When I get the email the HTML is ignored and is just displayed as normal text with the tags

 

I'm positive I've been able to do this before?

 

 

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    3 replies

    S
    • Sunrise
    • 173 replies
    • August 23, 2019

    Good day paulsturmey

     

    Please check hotfix here: http://help.k2.com/kb002585.

     

    Best,

    Sunrise

     

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    P

    thanks Sunrise

     

    This could be the problem... however we are using K2 Cloud so not able to apply such HotFix

    I will probably need to contact K2 Support

     

    thanks

    Paul

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    Vernon
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    • Vernon
    • Scout
    • 726 replies
    • August 23, 2019
    The mentioned KB bug was fixed a longtime ago and shipped in K2 Cloud Update 6, K2 Cloud is currently on Update 8 and upgrading to update 9.

    HTH
    Vernon
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