Skip to main content
Nintex Community Menu Bar
Solved

Problem with hosted K2 Five VM

  • March 31, 2018
  • 3 replies
  • 10 views
  • Translate

There seems to be a problem with insufficient memory in the K2 Five VM provisioned in the past few days.

 

Soon after starting the VM, I get repeated "Insufficient Memory" warnings in the VM, and after a while the Remote Desktop disconnects. When I try to reconnect to the VM, I get error message "Because of a protocol error (code: 0x112f), the remote desktop session will be disconnected. Please try connecting to the remote computer again." Sometimes the connection terminates without an error message. 

 

When I reboot the VM, I can connect to it again, but the process repeats itself: Insufficient memory warning, then I can't connect anymore

 

I did a Google search on the error message, and I found some threads that support my hunch that the problem is related to insufficient memory in the terminal server

 

The specific VM is C-171-AZPAZP5RB.cloudapp.net:3389

Best answer by boringNerd1

Hi,


 


If that's the case, you should definitely contact your K2 representative on this. They should be the one managing your K2 Five instance.

View original
Did this topic help you find an answer to your question?

3 replies

Forum|alt.badge.img+15

Hi,


 


Are you a partner with K2? It seems that you are using a cloud-hosted instance of K2 Five, which should only be provisioned for K2 Partners. If you have issues with this, then please contact your local K2 office, or K2 representative for assistance.

Translate

  • Author
  • 1 reply
  • April 2, 2018

Yes my company is a registered K2 partner

Translate

Forum|alt.badge.img+15

Hi,


 


If that's the case, you should definitely contact your K2 representative on this. They should be the one managing your K2 Five instance.

Translate

Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie Settings