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Error when trying to access the workspace : "User label:domain\useraccount does not have Administrator rights"

  • December 21, 2024
  • 2 replies
  • 27 views

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Hello Community, 

Please if you can help me with the following error which appears when opening the Workspace. While we can still navigate within the Workspace, the error reappears with every refresh or when navigating between pages inside the workspace (e.g., Settings)

User label:domain\useraccount does not have Administrator rights

 

At the same time, the following errors appear in the K2 Server Event Viewer:

Event viewer errors

The content is as follows:

15101 Error occurred, ERROR: User label:domain\useraccount does not have Administrator rights.

2025 Error Marshalling SourceCode.Workflow.Runtime.Management.WorkflowManagementHostServer.GetUserStatus, User label:domain\useraccount does not have Administrator rights.

at SourceCode.Workflow.Runtime.Management.WorkflowManagementHostServer.GetUserStatus(Byte[] bytes)

8130 Error processing message from local: User label:domain\useraccount does not have Administrator rights.
   at SourceCode.Hosting.Server.Runtime.HostServerBroker.InternalMarshal(String TypeName, String MethodName, Object[] ParamArray, Boolean[] NullList, Boolean UseSession, String sessionCookie, String RemoteConnectionString)
   at SourceCode.Hosting.Server.Runtime.HostServerBroker.SessionMarshal(String TypeName, String MethodName, Object[] ParamArray, Boolean[] NullList, String sessionCookie)
   at SourceCode.SocketService.Legacy.LegacySession.<ServerMarshalAsync>d__42.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at SourceCode.SocketService.Legacy.LegacySession.<InternalMarshalAsync>d__41.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at SourceCode.SocketService.Legacy.LegacySession.<HandlePacketAsync>d__25.MoveNext()

 

10702 An error occurred in the K2_Management Service Instance. System.Exception: User label:domain\useraccount does not have Administrator rights.
   at SourceCode.Workflow.Management.WorkflowManagementServer.GetUserStatus(String userName)
   at SourceCode.SmartObjects.Services.K2Management.Workflow.Management.ManagementService.GetUserStatus(String UserName, Boolean IsClient)

 

K2 Environment: nintex automation 5.8 On premise - Development Server

 

 

Thank you;

Best answer by Yahia k2GTG

Hi Arvind Kumar,

 

Thanks for answering my question. I’ve already fixed the issue. It was a bug that was resolved by applying Fix Pack 05

 

Best regards,

Yahia

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2 replies

Arvindsct
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  • Novice
  • 12 replies
  • January 1, 2025

Do you have k2 serve rights?

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  • Author
  • Rookie
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  • January 2, 2025

Hi Arvind Kumar,

 

Thanks for answering my question. I’ve already fixed the issue. It was a bug that was resolved by applying Fix Pack 05

 

Best regards,

Yahia

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