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Cannot load forms offline on K2 mobile app with Offline Availability property checked

  • January 23, 2020
  • 2 replies
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Hello K2 community,

 

I have an issue with my mobile forms: they run well online on the K2 mobile app, but not offline.

 

So, I have created a very simple form based on an advanced SmartObject, with only a layout (no initialization, no controls). Of course, I have checked the Offline Availability property.

 

  • The form loads well online in K2 mobile app.
  • Offline, the layout is loaded but I get a spinner that never disappears: the form is blocked...
  • I tried to clear the offline cache of the K2 mobile app (Destroy Offline Data), with no success.
  • In the app system log, I get a lot of  "Unknown response" messages.

 

Thanks for your help,

 

Olivier.

 

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    2 replies

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    • Perc
    • 120 replies
    • January 23, 2020

    Hi Oliver, 


     


    Thank you for your post, I would like to ask what is the smart object made up of here? 


     


    Do you perhaps have any list controls upon the form ?


     


    Has the data source been set to "cache the data option" as per article below: 


     


    https://help.k2.com/onlinehelp/k2five/userguide/5.0/default.htm#Create/Forms/OfflineAvailability.htm%3FTocPath%3DCreate%7CSmartForms%7CBuilding%2520SmartForms%2520for%2520Mobile%2520Devices%7C_____2


     


     


    Kind regards, 


     


    Percy

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    • obaudouin
    • Author
    • 5 replies
    • January 23, 2020

    Hello Percy,

     

    The form is based on an advanced SQL Server SmartObject, but with only a layout (no initialization, no controls). It loads online (only the layout, but it is OK), but not offline.

     

    I have tried more elaborate forms with cached data, but that is the same problem.

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