Code Fix: SmartObject configuration via SmartFields is not working as expected

  • 25 January 2024
  • 0 replies
  • 25 views

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Issue Description

When you have a file or image type SmartObject property as the first property of a SmartObject and it is dropped into a textbox on the Configuration Panel, JavaScript errors occur and you are unable to continue.

Error Message:

The following JavaScript errors occur:

Error 1: “TypeError: Cannot read properties of null (reading 'type')”

Error 2: “TypeError: Cannot read properties of null (reading 'systemName') - there will be multiples of this one. You will have to close your browsers otherwise it will eat memory.

Resolution

The fix is available in:

  1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.
  4. It is recommended to clear browser cache and refresh the page.

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