Hello!
I would like to ask for advice on how to manage task assignments for individuals who have not logged in or are not listed in the User Management directory.
The issue is that I need to assign tasks to external email addresses outside the company domain. However, when I attempt to assign the task, it fails because the recipient is not recognized, leaving the task unassigned.
The task assignment was completed, but it should have been assigned to additional people. Since they are not in the User Management directory, they did not receive notifications, and the instance was marked as completed when it should not have been
How could I mitigate this? Are there alternative approaches or solutions to address this issue? I’d greatly appreciate any ideas or suggestions that can help resolve this.
Thank you!
