Code Fix: The Average Duration for Activities is incorrect on workflow reports

KB003186

Issue Description

When a task in the workflow expired after a certain period, the Average Duration under the Activities does not correlate to the Task under Activity Duration on the workflow report.

Resolution

1. Ensure you have K2 Five (5.2) installed.
2. Download and install the K2 Five (5.2) May 2019 Cumulative Update from K2 Partner and Customer Portal.
3. Download the K2 Five (5.2) May 2019 Cumulative Update FP1 from K2 Partner and Customer Portal.
4. Install the K2 Five (5.2) May 2019 Cumulative Update FP1 to apply the fix.
5. It is recommended to refresh the browser cache.