#RPA #DigitalTransformation #Healthcare #Finance #Robotics #ProcessAutomation #RPADeveloper 

As the pandemic roared through 2021, businesses made changes left and right to keep up with the needs of their customers and their employees. Several of them used automation for the first time. 

So what does the future for RPA hold? Watch out for these trends as we continue to navigate the post-COVID world: 

1) The Market is ready for RPA 

Automation became a recurring theme for businesses throughout the pandemic, especially when it came to strategic planning. The industries that benefited the most from automation included the ones at the front lines: healthcare, insurance, food and beverage. They also included many parts of the corporate sphere, especially in banking, financial services, and telecommunications. 

2)  RPA is a Solution to Pandemic-Related Business Disruptions Across Industries  

Many companies experienced severe repercussions due to the pandemic, especially ones that had a rapidly increasing need for urgent processes that quickly overwhelmed their staff. Companies and their employees struggled to keep up, but ultimately faced roadblocks with tasks that outpaced hiring and training. With RPA, travel cancellations were made, hotel refunds were processed, healthcare insurance claims were filed, and millions of COVID-19 vaccination appointments were scheduled. Even as the crisis begins to quiet down, the need for RPA has only increased. 

3) Ease-of-Use is Non-Negotiable 

What good is a powerful, flexible automation package if your only options are high-priced consultants or highly skilled RPA developers? 

RPA can only be a success if its tools can be used by people without extensive coding experience. Overly complicated products and services are doomed to fail. 

Learn more about robot utilization best practices here.