Code Fix: Using the Representational State Transfer service, K2 Host Server uses a large amount of memory.
KB003262
PRODUCTK2 blackpearl 4.7
K2 4.7 March 2018 Cumulative Update
K2 4.7 March 2018 Cumulative Update Fix Pack 49
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Issue Description
When using the Representational State Transfer Service Broker, if an exception happens while calling a Representational State Transfer Service, the K2 Host Server starts using a large amount of memory. This will result in the K2 Host Server becoming unresponsive or an error occurs.
Error Message
The following error could occur: “Out of Memory”
Resolution
- Ensure you have K2 4.7 installed.
- Download and Install the K2 4.7 March 2018 Cumulative Update from K2 Partner and Customer Portal.
- Download the K2 4.7 March 2018 Cumulative Update FP49 from K2 Partner and Customer Portal.
- Install the K2 4.7 March 2018 Cumulative Update FP49 to apply the fix.
Considerations
This will Automatically fix any Failed Rest service calls, that caused large memory usage, once the fix is applied and services restarted.
