Code Fix: K2 Performance deteriorates after several days of production activity

  • 16 February 2021
  • 0 replies
  • 4 views

Userlevel 5
Badge +20
 

Code Fix: K2 Performance deteriorates after several days of production activity

KB003003

PRODUCT
K2 blackpearl 4.7
K2 4.7 March 2018 Cumulative Update
K2 4.7 March 2018 Cumulative Update Fix Pack 40
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

 

Issue Description

After several days of production activity, K2 performance deteriorates and causes K2 instance to slow down.

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and Install the K2 4.7 March 2018 Cumulative Update from K2 Partner and Customer Portal.
  3. Download the K2 4.7 March 2018 Cumulative Update FP40 from K2 Partner and Customer Portal.
  4. Install the K2 4.7 March 2018 Cumulative Update FP40 to apply the fix.

Considerations

Running instances with IPC events in error state will not be fixed. Only new instances.

 


0 replies

Be the first to reply!

Reply