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Worklist Item link is empty

  • February 3, 2017
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Hello All (warning: newbie)

 

I'm working on a one-step workflow and am almost "there".

In my notification email, my user gets an email with a default "click to open worklist item" link which is supposed to take the user to the item where he/she can approve / disapprove the item.

 

But the link is empty. In my email (Outlook) I see the link, but the target of the url is empty.

 

I can see other worklist properties (e.g. SerialNumber, Platform) and I can see properties of my smartobject instance. But the action link is empty.

 

What causes this link to be empty?

What causes the link to be populated?

 

I'm stumped here (probably cuz I'm a newbie!).

 

Thanks,

-tomas

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Hi,

 

What kind of client event are you using? Default Client Event? SmartForm Client Event? If you are using Default Client Event, did you specify the URL to open the task?

 

It will help if you can provide some screenshots of what is missing, and what you have configured for your Client Event.

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