Hi,

I am trying to work out why some of my process instances aren’t fully interacting with our product and others do and this has involved combing through the instances and the activities they are on. 

What I note is that they are on the same Activity but the successful ones that trigger stuff in our product are at Status 2 = Active, while the others have their Activity at Status 1 = Waiting.

Does anyone know what this means in terms of the internal processing?

Thanks