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Description

 

If you upgrade the .NET Framework on your K2 server to the 4.7.1 release, you will encounter issues with your K2 Server.
 

 

Details

 

The .NET Framework 4.7.1 version was released in October 2017 by Microsoft. More details can be found at https://blogs.msdn.microsoft.com/dotnet/2017/10/17/announcing-the-net-framework-4-7-1/. 

 

 

 

 
 

Error Messages

 

In the server logs, you will see the following message:

 
Application: K2HostServer.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an internal error in the .NET Runtime at IP 00007FF9E885AC4B (00007FF9E8850000) with exit code 80131506.
 

 

 

 

 
 

Resolution

 

K2 blackpearl 4.7: The issue has been fixed in the K2 4.7 November 2017 Cumulative Update Fix Pack 5.  See KB002132 for details. The fix has also been fixed in the K2 4.7 March 2018 Cumulative Update. See KB002261 for details. 

 

K2 Five: The issue has been fixed in the K2 Five RTM Fix Pack 3.  See KB002137 for details.

 

 

 

Download the latest 4.7 Cumulative Update, or contact K2 Support to get the relevant fix packfor K2 Five.

 

Hi, My K2 Server always stopped working after 2-3 months. So after seeing this error in Windows Event Viewer. I came to know about this error code and error details. Then I found the above solution here for installing k2 4.7 latest cumulative updates May 2018.

I also saw that it is not just the install of .net 4.7.1 but also security update recently released by Microsoft for all versions of .net .


The error message in Event viewer is the same but the exit code does differ. None the les these are also resolve by installing latest CU of 4.7.


 


The older versions of K2 is also affected by these and by uninstalling the Microsoft updates the issue is resolved.

As per the following KB:


https://help.k2.com/support-services/kbs100133


 


If you are running K2 Blackpearl 4.6.11, please open a support ticket with K2 to supply you with a fix.


 


-Jean

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