Hi,
Anyone got any suggestions on this, I have a K2 form which has 2x Send Email rules when a button is clicked. One email is sent internally and always arrives, but the other email is not always received by the end user (which could be any external email address such as hotmail/gmail/outlook etc etc).
I’ve carried out some tests and no email is received in any folder (yes including junk/spam) for hotmail/gmail. But the email was received in an Outlook.com account (but in the junk mail folder).
Any ideas why this is the case? The email is sent via SMTP (when via Send Email Rule via form), so not sure how to proceed, any ideas anyone?
Thanks