I have just installed drawloop for the 30 day trial. I create a package and can run it no problem. We I move to a users I have added them to the users area of drawloop admin and also added the drawloop permission sets. When I click on the button to generate the DDP it starts and then I get an error e8e88b93-99c0-4806-820a-734a9d490ba6.
this is when its starts to loop the document.
Any help would be appreciated
Thanks
Hi Timothy Colonna,
This error is typically thrown when the System Administrator is running a DDP that contains a report via Subscriber Access.
To resolve this issue follow the steps below:
1.Navigate to Setup > Manage Apps > Connected Apps > Drawloop Document Generation
The Permitted Users drop down should be set to 'Admin approved users are pre-authorized'
2. Navigate to the Drawloop Admin tab > Configuration > Settings
Ensure Connected Apps and OAuth are enabled
The other option is to login with the users credentials to run the DDP and not subscribe in when running a DDP that contains a report.
If you have any further questions do not hesitate to reach out to us by emailing ddpsupport@nintex.com
Cheers
Sophie
Getting a new error now. seems to be permissions related as admins can run the ddp but regular users cant
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