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Question

Field Tagger Pop Out - Blank

  • October 7, 2024
  • 7 replies
  • 92 views

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Hello community,

Looking to get some answers. When I clicked on the Field Tagger pop out, nothing shows up in my dev org. The visualforce page opens up but with no information. It is just a blank. I am set up as the system admin and I checked that I have access to the loop.fieldTagger visualforce page. The only thing that I haven’t set up is the Authorize Nintex e-Sign part in the Nintex Admin tab. I don’t think this would the field tagger issue. Does anyone know what could be the reason? Thanks!

 

-NW

 

 

7 replies

natsu_docs
Nintex Employee
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  • Nintex Employee
  • October 8, 2024

Hi Nelly,

 

Could you let us know what package version you’re currently on?  We had a fix in 20.0.1 where pop out field taggers were not loading in developer orgs.

 

Thanks!


MillaZ
Nintex Employee
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  • Nintex Employee
  • October 14, 2024

Hi @Nelly 
Would you please add additional information here? 


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  • Author
  • Rookie
  • October 14, 2024

Hello Natsu and MillaZ,

I just checked the package version and it is version 20.5. If I click on the field tagger button, a box slides out with the fields (See image 1). If I click on the pop-out option, that’s where I am getting the blank (See image 2). 

Best,

-Nelly


natsu_docs
Nintex Employee
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  • Nintex Employee
  • October 17, 2024

Hi Nelly,

 

Thank you for the screenshot and the package version. Does this occur in other browser or after clearing your cache? 

 

Thanks!


MillaZ
Nintex Employee
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  • Nintex Employee
  • October 21, 2024

Hi @Nelly 
Would you please respond to the questions above? Thanks!


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  • Author
  • Rookie
  • November 4, 2024

Hi Natsu,

Yes, the issue persists despite of the browsers. I tried Chrome and Edge. It’s not an issue if I switch to classic. Thanks!

-Nelly


MillaZ
Nintex Employee
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  • Nintex Employee
  • November 5, 2024

FYI @natsu_docs :)