Errors and workflows

[Tom-C]

Hello,

Yet another question from me. Is there a way to force Workflow into error when it runs out of options during the runtime? Currently when my WFs get into a situation they cant seem to resolve ( Say none of the split conditions apply, or there is no outgoing path) They simply mark themselves as Completed. That seems super wrong. I would like WFs to throw errors instead if they end outside of specified end steps. Is that possible ? 

And one more question. Is it possible to somehow configure WF to send an email when it encounters an error ? Currently we have to check for errors manually and that is annoying.

Thank you and have a nice day

[Perc · Accepted solution]

Hi Tom-C, 

Thank you for your post. I have seen the following suggestion via the article below in regards to forcing a workflow into error state:

https://community.k2.com/t5/K2-blackpearl-Articles/How-to-force-a-Workflow-to-go-into-an-Error-state...

In regards to the second query you raised I have seen the suggestion made below:

https://community.k2.com/t5/K2-Blackpearl-Forum-Posts/Workflow-Error-Send-email/td-p/97519

I know this can only be done with custom code as well. There has been feature logged for this as well which can be viewed below:

https://ideas.k2.com/ideas/APIT-I-12

This has discussed for future consideration but you may choose to include your vote on this as well.

I hope this helps.

Kind regards, 

Percy

[Perc]

Hi Tom-C, 

I did also find a quick demo video on this as well in regards to how this can be achieved. This is in relation to the error notification email.

I have attached this to my response to the ticket.

Kind regards, 

Percy