Capability Sort By

How do you submit a Kaizen request for Promapp imp...

I would like to start a Kaizen request for an improvement that users can vote for and I do not know how to do this. My improvement is to have a sepa...

  • 25
  • 0
  • 1

Multilingual approach

Hello to all, New to PROMAPP, I have a question about the multilingual approach to processes. How do you manage to have your processes in several l...

  • 28
  • 1
  • 0

My Changes Dashboard

Hi All, I am currently unable to see details under the My Changes tab in the Dashboard. Every other tab loads, however My Changes does not and ...

  • By Karen
  • July 14, 2021  22:55
  • 55
  • 0
  • 0

Contact Centre business information

In my organisation our Contact Centre servicing over 45,000 internal customers at level one before triage to the relevant operational area when too c...

  • By Rhonda
  • July 07, 2021  23:59
  • 110
  • 0
  • 1

Best practice for linking processes - through outp...

Hi Promapp Community I'm just wondering what is the best practice around creating a link from one process to another? I've noticed there ...

  • 126
  • 0
  • 3

Promapp certification

Hi Community, I'm a Promapp newbie, looking to learn and certify quickest and best way I can. Currently I'm working my way through the self lear...

  • 127
  • 0
  • 0

System stakeholders in process RACI

If a system is tagged in a process, is the system stakeholder automatically added to the RACI matrix for that process or would they need to be added ...

  • 217
  • 0
  • 3

How to manage processes when owner or expert goes ...

Hi everyone, How do you manage processes when the owner or expert goes on leave? For approvals ect we transfer their ownership and rights to th...

  • By nes
  • June 21, 2021  01:11
  • 199
  • 0
  • 3

Printing a Blank From from Promapp Improve.it/inci...

We recently added our quality training checklist to the Improve.it Register however, the registered does not provide facility for the forms to be pri...

  • By Simone
  • June 16, 2021  16:34
  • 125
  • 0
  • 0

Overturned Button

Currently my company version of Promapp only allows for an incident to be deleted is there anyway that an Overturn button can be added to the same dr...

  • By Simone
  • June 16, 2021  16:21
  • 105
  • 0
  • 0

Variance Scenarios in Timeframes

Hi there, Just wondering if someone could please explain what Variance Scenarios would be used for in Timeframes? I've tried looking through traini...

  • By GeriH
  • June 10, 2021  18:41
  • 207
  • 0
  • 2

Multiple “owners and experts” for a process

Hi, Can we have multiple “owners and experts” for a process? As of now, if we want a temporary user to update processes in place of the actual ...

  • By ega
  • June 10, 2021  18:30
  • 316
  • 0
  • 4
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