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Feedback loops

  • June 13, 2022
  • 3 replies
  • 88 views

Is there anyway we can recede back to a previous step in a process on a decision diamond?

 

to link the flow back to an earlier step.

 

eg: if a task does not pass review, it is passed back to the previous stage for more requirement gathering.

This would be a simple loop in visio, where we would consider multiple variations that would be the unhappy path, but are part of a process.

3 replies

Garrett
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  • Scout
  • June 13, 2022

Hi @Sean1233 

 

This isn't a Nintex Workflow question, is it?

You labelled it as Promapp

 

Its better to post your question to the Promapp forum Nintex Promapp Forum - Nintex Community


MillaZ
Nintex Employee
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  • Nintex Employee
  • June 13, 2022

Thank you @Garrett - I will move the post to the correct area.


Noala
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  • June 14, 2022

No, you cannot represent this in a Promapp process map and they train specifically on how to include such exceptions (which is what you're describing) in a way that doesn't cloud or obscure the view of the standard/normal process flow. Use of decision diamonds is discouraged for the same reason.


There are two good blog posts by Matt Spears here in Nintex Community:

Managing process exceptions in Promapp - Nintex Community and

Decision diamonds? - Nintex Community

 

(I'm not Nintex staff, just a happy customer)