Exciting News: Introducing the updated Nintex University! 🚀

Good day, @ClaireT - 

Thank you for your feedback!

We don’t - but I will update this thread as soon as we know. I’ll also add the best way to grab embedding links so SSO gets picked up.

EDIT: Here’s the article on how to locate, copy, and paste links to courses on Nintex University.

-Sam

Good day, @shayla - 

Please give me a few to review your account on the old LMS to see what was there and your account activity. As I mentioned in my post above, even if you have a generic email account if it were active in the old LMS, it would’ve been migrated to the new LMS during this initial effort, and going forward, we will be working with users to adjust.  I’ll reach out via Nintex Community private message after researching.

-Sam 

White labeling for the system is complete and in place. You may have to log out of Nintex University and back in again for these changes to occur. You will see learn.nintex.com instead of nintexu.learnupon.com.

I will be working up a quick bit of instructions on the best way to grab course links and posting next week.

-Sam

Have you received any reports of log-in issues with Nintex University  - I have had a couple of reports from our users that their existing sign-in credentials are not being accepted.     

Good day, @ClaireT and @Sus_S  - 

Depending upon the account’s latest activity in our old LMS, the users you mention may not have been migrated to the new LMS. We only moved users who were active between 01JAN21 and 14AUG23, so if your team members were not active at that time - or were created in the old LMS after 14AUG23, they’d not have an account in the new system. For more info, from above:

• Access to Nintex University
  • New user creation for access to Nintex University has been limited to current customers and partners. This means new users need to have an account related to a current Nintex Customer Central or the Nintex Partner Portal in order to create an account for Nintex University. Please work with your Nintex Customer Central admin or Nintex Partner Portal admin to add any new accounts.
  • As mentioned below under Training History, we only migrated users active on Nintex University between 01JAN21 and 14AUG23. If your account wasn’t migrated due to inactivity, please work with your Nintex Customer Central admin to add your account.
  • Going forward, generic email accounts such as Gmail, Yahoo, Hotmail, etc. will no longer be allowed for Nintex University signup. We will be working with existing users who utilize these types of email accounts to transition them to email accounts associated with a Nintex Customer Central account.

As noted above, please reach out to my team at enablement@nintex.com so we can help resolve access for you and your team members.

@Sus_S - there’s no connection of training for your Process Manager users and Nintex U. We do have some Nintex U options that can help, but they aren’t directly tied to your Process Manager system.

Regards, 

-Sam

Good day, @ClaireT - 

Your organization and not Nintex control the authentication used for your Process Manager site, so our SSO provider does not recognize the accounts created there. Users (customers, not partners) wanting to access Nintex University can be added by either:

• Having them sign up for an account at customer.nintex.com. This will notify your organization’s Nintex Customer Central administrator to approve/add the account. This starts a flow to create the related Nintex University account for the user.
• Your Nintex Customer Central administrator can add them directly to Nintex Customer Central. Those users will still need to sign-up at customer.nintex.com, as this creates their account in our SSO provider.

Both steps will generate a welcome email to the user where they confirm the account request. After this point, access to Nintex U will be available. Here are the instructions detailing how to sign up for Nintex University.

Regards, 

-Sam