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Synchronize Groups Buttons Greyed out on SharePoint

  • June 1, 2018
  • 5 replies
  • 11 views

Hi All,

 

 

 

 

If you're experiencing an error where the synchronize groups button on SharePoint has been disabled, this is expected behavior following Update 4.  This occurs because we have now enabled the identity microservice for Cloud/Appit customers. The identity microservice automatically synchronizes identities and updates from AAD and SharePoint to K2. For more information on the identity microservice, please refer to the following KB article: http://help.k2.com/kb001958

 

 

 

 

 

Hope this clears up some confusion!

 

 

- Emily

 

 

 

 

 

K2 will not accept any liability for any issues arising from actions taken in respect of the information provided by any forum member.

 

5 replies

  • June 6, 2018

Thanks Emily for this informaton, it is helpful! 


  • June 6, 2018

Hi,

 

I followed the KB.  I created an Office group and a Security group in AAD.  I waited for an hour.  When I create a new application, neither groups resolved.  What else could be wrong?

 

Thanks.


Vernon
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  • Scout
  • June 6, 2018
Can search the groups in pickers? or UMGroup / UMUser smartobjects?

Regards
Vernon

  • June 6, 2018

Cannot search the groups in the picker either.

 

Thanks, Rmd


Vernon
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  • Scout
  • June 7, 2018
Thanks, I think its best if you open a K2 Support ticket. We will need the following

1) KUID of the instance
2) SP and AAD Group names
3) SP Site URL

Thanks
Vernon