Hi @pierrotk2;
If EWS is configured in the environment, that means that the SmartActions section in the K2HostServer.exe.config file will most likely point to something like the following--
<sourceCode.smartActions.directoryCatalog>
<catalogs>
<add path="SmartActions" />
<add path="SmartActionsEWS" />
</catalogs>
</sourceCode.smartActions.directoryCatalog>
Change this section to the following:
<sourceCode.smartActions.directoryCatalog>
<catalogs>
<add path="SmartActions" />
<add path="SmartActionsSMTP" />
</catalogs>
</sourceCode.smartActions.directoryCatalog>
Alternative:-Should you notice the smartActions isn't wrking as expected please try this hotfix http://help.k2.com/kb002250
Should you find the above information useful, please mark such as Kudo and/or Accepted Solution.
Regards;
Widson.
We take a different approach in Dev and UAT. We design the workflows so that the tasks are assigned to Roles (either K2 roles or more likely the result of a SQL table query). In Dev I typically assign all of those roles to myself so that I receive the emails action all of the tasks myself during development. In UAT the users for those Roles or tables would simply be changed to the testers.
This seems to work pretty well.
Regards,
Tim