+10I have a picker control that appears after a user selects a specific answer from a radio button control that takes awhile to load and when it does the expand arrow does not appear to work. It will populate the control with the values from the SmartObject but when trying to expand the control it won't work.
Any suggestions?
Using K2 5.1 on prem.
Best answer by JoshSimmons
Hello,
I have noticed a similar issue with the actual Resolve button not bringing up the list of available items that contain the text entered.
If you click the actual item in the Picker text area instead of the Resolve button, it should bring up the list of items that contain the text you entered.
For example using the K2 5.1 User Guide Picker Control section, I get the same kind of result as shown below when clicking on the item in the text area instead of the Resolve button.
Screenshot taken from: https://help.k2.com/onlinehelp/k2five/userguide/5.1/default.htm#Create/K2Designer/Controls/Picker/PickerControl.htm
Kind Regards,
Josh
Hello,
I have noticed a similar issue with the actual Resolve button not bringing up the list of available items that contain the text entered.
If you click the actual item in the Picker text area instead of the Resolve button, it should bring up the list of items that contain the text you entered.
For example using the K2 5.1 User Guide Picker Control section, I get the same kind of result as shown below when clicking on the item in the text area instead of the Resolve button.Screenshot taken from: https://help.k2.com/onlinehelp/k2five/userguide/5.1/default.htm#Create/K2Designer/Controls/Picker/PickerControl.htm
Kind Regards,
Josh
Can you confirm if the picker control works as expected if it is visible by default? It sounds like you are making it visible after the form loads based on user input, but I'd be curious to know if it was visible when the form loads if it makes a difference in its appearance.
+10I added a new control on the page and left it visible by default and it still is not opening on click.
Other suggestions?
+10I knew about the squiggles, not necessarily intuitive to users but I'll just making it a training practice.
Thanks!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
