Hi,
We recently published our production environment so that it could be accessed from the internet, and all attempts to log out are met with a login redirect error. Does anyone know where the logout redirect url is coming from?
Login Redirect Error in new Environment
Good day LeviRingleka
Can you please check out guidance addressing this issue here: https://community.k2.com/t5/K2-Five/Problems-logging-out-K2/td-p/103464.
Best,
Sunrise
Hi LeviRingleka
To resolve this issue you need to verify that your configuration is correct. The most common cause of this behavior is that the configuration of K2 was not told to use the correct binding. The Setup managers for K2 need to be run in configure mode for Blackpearl and SmartForms. In here you will need to update K2 with the proper bindings, this will then stop the improper navigation.
If any configuration is done outside of K2, such as adding a binding for a site in IIS, it is required to run the Setup Managers with Configure so that K2 knows that this change has been made. K2 does not dynamically check for configuration and adapt to changes on the fly.
For more information see attached link: https://help.k2.com/support-services/kbt146004
Regards
Elvis
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