Hello @leveranij,

Please check your event log and provide the error message. Also, is this happened all of a sudden or after performing any upgrade this issue is happening?

Regards,

Divya Raj

Hi @leveranij,

You can also do a k2 configuration analysis and see if anything (like the k2 server) is not working as expected.

Kind Regards

Prineel

Hi Leveranij,

You may check the details in your hostserver log that was generated during that time.

You are able to find this log in the path below 

Hope this helps

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Cheers,
Kate

K2 will not accept any liability for any issues arising from actions taken in respect of the information provided by any forum member.
 

Thank you for the advices, 

I was able to solve this by checking all logs, and it turns out the log_backup in the DB is full so I need to shrink it.