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K2/AD Sync

  • September 14, 2022
  • 4 replies
  • 265 views

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I currently give access to Forms via AD group directly.  When I add a new user to the AD group, the user is not able to view the form for a while.  Does anyone know how to force this sync?

4 replies

  • Nintex Employee
  • September 14, 2022

Here is a help topic on this subject.  It should be similar for recent versions of Five.

Sync Service (nintex.com)


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  • Author
  • Rookie
  • September 14, 2022

I assume you're referring to running 'Start Sync' method on the 'Operation' SmartObject?  I've done that with the following parameters: 'Provider Name: K2; Provider Instance Name: MyActualDomainName; SkipDeleted: Yes.  After watching the RunHistory table and verified that the sync ran successfully, I was still unable to view the expected Form.


  • Nintex Employee
  • September 15, 2022

If you execute the UMUser SmartObject after the sync, is the user in question in the results? You might want to open a support ticket for assistance.


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  • Author
  • Rookie
  • September 21, 2022
Just to be clear, I should be able to run the 'Start Sync' method on the 'Operation' SmartObject as described above, then execute the 'Get Group Users' method on the 'UMUser' SmartObject and see the updated list of AD group members? This doesn't work for me, as I remove a user from an AD group, run the above process, and the user still shows up in the results of my UMUser execution. I'd like to verify I'm running this process correctly, so I know if I should open a ticket.