how to restart an expired task

Hi  @CraigBrook ,

You can perform a GoToActivity to re-instantiate the same Activity. This will create the task item again for the destination user(s). To do so, navigate to K2 Management > Workflow Server > Workflows > [Workflow Project] > [Workflow] > Select the affected instance and click the 'Go To Activity' button.

Cheers,

Kimberly 

K2 will not accept any liability for any issues arising from actions taken in respect of information provided by any forum member.

I am not seeing this task at all in the K2 Management

Hi  @CraigBrook ,

The Task List in K2 Management only returns active tasks. The GoToActivity is peformed on a workflow instance to move the workflow to a desired step. Please refer to GoToActivity.png as reference. Once you click 'Go To Activity', select the relevant Task step to trigger the task again. 

Thanks,

Kimberly 

K2 will not accept any liability for any issues arising from actions taken in respect of information provided by any forum member.

OK, I am in the same instance list that you are showing me in the screenshot, I am not seeing any expired tasks in there

Hi CraigBrook,

It sounds like the instance might have completed, can you check the Report tab for this particular instance? (ex: Management > Workflow Server > Workflows > [Workflow Project] > [Workflow] > Reports > select the instance to review or click the viewflow link to see where it's at). Please let us know how it goes.

Hi Craigbrook,

In addition to what has khanh mentioned. If the workflow instance is already in  completed state

you are unable to restart the process. You can checkout the below link for more information

https://help.k2.com/onlinehelp/K2Five/UserGuide/5.3/default.htm#K2-Management-Site/Workflow_Server/InstancesTab.htm%3FTocPath%3DAdminister%7CK2%2520Management%7CWorkflow%2520Server%7CWorkflows%7C_____2

Cheers,

Kate

no the instance has not completed, it has expired, in the view flow in the reports tab, I see that it has expired at a task. 

Again, I am not seeing this in the instance tab, I am only seeing it in the reports tab. 

again, the workflow has not completed. 

It is not very clear if we speak about expired task or expired process instance in this sentence "no the instance has not completed, it has expired, in the view flow in the reports tab, I see that it has expired at a task", but just in case possible statuses for process instance are the following:

Hi  @CraigBrook ,