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Error, cannot configure workflow in smartform

  • March 22, 2018
  • 3 replies
  • 8 views

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Please see snapshot.

I am trying to configure my workflow in my smartform using the command but failed.

 Error: There are no items to display. Either the process has been deletedor yo do not have the required process rights to view.

 

I have admin process in the workflow.

In v4.7 it is working, in k2 five I am having a lot of issues.

 

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Best answer by lkimberly

Hi Dabuskol,


 


This could be related to changes to the name of the workflow or folder (in which the workflow resides). Please see the KBT article below:-


https://help.k2.com/support-services/kbt139579


 


K2 will not accept any liability for any issues arising from actions taken in respect of the information provided by any forum member.

3 replies

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  • March 23, 2018

Is this a new form or an existing form from 4.7? new rule or old rule?


 


have you tried reselecting the activity?


 


what process rights does the account have?


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  • Answer
  • March 23, 2018

Hi Dabuskol,


 


This could be related to changes to the name of the workflow or folder (in which the workflow resides). Please see the KBT article below:-


https://help.k2.com/support-services/kbt139579


 


K2 will not accept any liability for any issues arising from actions taken in respect of the information provided by any forum member.


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  • Author
  • Novice
  • March 25, 2018

Thank you so much. Solution for the error above. 

The fullname path is not the same as the categoryname in k2 designer.

case sensitive issue.

 

Really Appreciate