Skip to main content
Nintex Community Menu Bar

An error occurred trying to authenticate the user

  • February 24, 2020
  • 2 replies
  • 178 views
B
Forum|alt.badge.img+1

 

I am trying to access the external link after updating the k2 service account password but it gives the below error.

More Details
System.IdentityModel.Protocols.WSTrust.InvalidRequestException: Invalid reply url :'https://XXX.YYY.com/Runtime/' for realm: 'https://ZZZ/Runtime/'. If this reply address is correct please configure an appropriate audience for this realm. at SourceCode.Security.Claims.Sts.Controllers.WsFedControllerBase.Index() at SourceCode.Security.Claims.Sts.Windows.Controllers.wsFedController.Index()

    2 replies

    H
    • HulisaniN
    • February 24, 2020

    Hi  @BTC 


     


    I recently got the same error and found the link below to be helpful


     


    https://help.k2.com/support-services/kbt148815


     


    Also consider configuring via set up manager also.


     

    K
    Forum|alt.badge.img+7

    Hello  @BTC ,


     


    It is possible to resolve this by updating the K2 SmartForms Runtime and K2 SmartForms Designer web.config files to reflect the correct runtime urls. In each .config file, the below node will be present:


     


    "<wsFederation passiveRedirectEnabled="false" issuer="http://none" realm="<configuredURL>/Runtime(or /Designer)/" requireHttps="false" />"


     


    Updating the realm="<configuredURL>/Runtime(or /Designer)/" to "<expectedURL>/Runtime(or /Designer/" in both files may resolve the issue. 


     


    If it does not, the issue can also be resolved by running the Setup Manager using the Configure option. When prompted to select the K2 site on the "K2 Site Configuration" step, click 'Use an existing Web site' then click on 'Bindings.' Ensure the correct binding is selected, then click 'Ok' and proceed to finish the Configure.


     


    Ref:https://help.k2.com/support-services/kbt167989

    Sidebar Buttons
    Nintex Community Home Contact Nintex Support Email Nintex Community Check Nintex Status
    Terms & ConditionsCookie SettingsAccessibility statement