Good day  @MKLum;

When you upgrade or install K2, the Setup Manager checks the collation setting on your Microsoft SQL Server instance, and if it's not one of the two collations that K2 supports, you see either a warning or an error. If you are upgrading and your SQL instance and K2 database collations are different but both are supported, you get a warning and chance to continue. If you are upgrading and your SQL instance collation is unsupported, you get a warning and chance to continue.

Please see this kb(https://help.k2.com/kb002337)

Additionally check out for the tips and best practices, drill into SQL db(https://help.k2.com/onlinehelp/k2five/icg/current/default.htm#TipsPractices.htm)

Should you find the above information useful, kindly mark such as "Kudo and/or Accepted Solution", to help other community members looking for related information in the near future.

Thanks & Regards;

Widson.

Hello  @MKLum,

If you encounter that error and you decide to click continue it will finish the installation but you may encounter errors or unexpected behaviours when using K2.

I would suggest you try fixing it to avoid unexpected behaviour.

Should you find the above information useful kindly mark as "Accepted Solution and/or Kudo", as this will assist other community members looking for related information.

Regards,
BesM

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