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Hi,

I'm having trouble sending emails from the K2 system to employees within my company. Unable to export with a large number

I have inquired with my email provider. Was informed that if it's the same domain, there is no limit.

So I would like to consult with members whether the K2 Filve has a Limit Sending Mail setting or not, if so. Which point do I need to check?

 

Thank you.

@P_Jadsada

Are you using Exchange or SMTP?

I don’t believe there is a limit in K2, but a good way to test is seeing if you are able to send the same number of email to the same number of employees in the same time frame from a non-K2 setting/application.

It looks like even Exchange Online has a sending limit of 10,000 recipients per day:

https://learn.microsoft.com/en-us/office365/servicedescriptions/exchange-online-service-description/exchange-online-limits


Hi @P_Jadsada 
Have you resolved this question? 


Hi,

As per my experience the limit is based on the company gateway. Initially, we were allowed 50 then it increases to 100 emails at the same time. 

We didn’t do any settings update in K2 as per my understanding.


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