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What are inactive users in License report?

Are they being included in license counts?

 

These inative users don't show on Licensed Users page so I cannot remove their licenses. Mose users are terminated, how can we remove their licenses if they are included in license counts?

Thanks 

I have a service broker that cleans up K2 licesnse for users that are no longer in Azure AD or AD - basically reclaiming the licesnse as unused.  You can even do it for users who have not been involved with K2 for a specific period of time.  Ping me directly with your email and and I can help.


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