Skip to main content
Nintex Community Menu Bar

Greetings,

 

I'm having a weird problem whenever I try to print a user's information stored in Active Directory. I have a simple "Show a Message" rule when a form initializes to check the information that K2 has stored from the AD. To my surprise, not all data is shown on the message. I'm updating a dummy account through the AD interface and through a SmartObject. Both work and whenever i execute the UMUser SmartObject i can see that user's correct info, unfortunately that info is not shown on the message.


Did anyone have the same problem?

Cheers.

Hi Mauro_VILT,

 

Have you tried forcing to expire the K2 Identity.Identity? (Please refer to the link below). Once executed, run the UMUser SmartObject. The updated info should reflect to your Show Message.

 

Refresh the User Manager Cache:

https://help.k2.com/onlinehelp/k2blackpearl/icg/4.6.4/webframe.html#refresh_usermanager_cache.html

 

 

Regards,

Peter Busto

Reply


Sidebar Buttons
Nintex Community Home Contact Nintex Support Email Nintex Community Check Nintex Status
Terms & ConditionsCookie settings