K2 Blackpearl App For Mobile - android

Hello,

I have downloaded the k2 blackpearl app for mobile, I am able to see all the tasks in my task list inbox.

I have forms hosted in my folder System->Application Forms

When I clcik on the Application forms Tab, I get an error 'An error has occured'

On checking the system logs, I found the error

"Form Info Request Failed, Internal Server Error"

I am new to k2 blackpearl mobile app

Could someone guide me what the issue could be or how to troubleshoot the issue.

Many thanks

Lubna

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Hi,

Did you enable Application Form checkbox for this particular form? I would recommend reviewing the KB001641 on troubleshooting mobile app.

You can try the elmah url to retrieve more details of the error message, see Advanced Information section.

Hi,

Application Form is enabled for the forms.

I tried troubleshooting, but failed to resolve the issue still.

Regards

Lubna

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