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Hi,

 

Happy new year everyone!!!

 

Just started getting this...

 

Message: Object reference not set to an instance of an object.; ServiceName: ADService2; ServiceGuid: 83ac8763-ab*personal details removed*f*personal details removed*bc8-9bde8729b735; InnerExceptionMessage: ;

 

Using the tester tool if i use the getusersbygroup method, then execure, the results are fine, however if i add a filter on department = "a value" then it fails with the above error....

 

It also fails on the form process, so i guess if the test tool doesn't like it, then theres a problem...

 

I tested on a different server and the Result with filter works fine....

 

Any ideas?

Hi,


 


Perhaps the working environment has some additional fixes that you might not aware of it. You can check the [Hostserver].[UpdateHistory] table if K2 version is 4.7. I remember there was a known issue in 4.7 with GetUsersByGroup method, it would not work correctly when passing in a filter. I believe this is already fixed with the latest March CU 2018. I would recommend getting the CU if this is the case.


 


 


Hi,

 

The first i checked before posting here was to check the updatehistory table.

 

I have the latest March 2018 CU Fixpack 24 and March 2018 Cumulative updates installed already...


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