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Hello all,

in the email event the formated as HTML email body comes to the recipients as a plain text.

Does anybody know how to fix this?

 

13613iCDE82A910803D702.png

 

Our k2 Blackpearl Version :4.16060.2000.2

 

Regards

Rialdi

Try to use an HTML template and load this with a button HTML Template. Using HTML templates you will also avoid some other issues with wrong formatting, additional spaces or line breaks.

 

just create a text file with something like this inside:

 

<html>
 <head>
  <meta charset="utf-8">
<style>

 /* Style Definitions */

   p.dline {
    line-height: 1.5;
   }
   P {
    line-height: 0.9em;
    font-size: 12pt;
    font-family:"Arial";
   }

  </style>
</head>
 <body>
       <p><strong>Bold text...</strong></p>
 </body>
</html>

 

and load it to your message body by pressing HTML Template button in Email wizard

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