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Hi,

 

Anyone able to advize why this isn't working.

 

In my Workflow, i have the destination rule set as follows:

 

All at Once

Specify the number of slots to be created = 1

Resolve all role and groups to users

Destination set is: AD User.getUsersBygroup (type is set to User)  and the group is an AD group

Filter is set to match the Submitters department with the Aprovers with the same department in thie AD group

Return property = Name

List Options = Return all results that match filter

 

So in this example, in the AD group i have two Approvers with department HR, but only one of them is getting the Approval when a Submitter sends it.

 

Why aren't both Approvers getting it, even though i have it set to return all results?

 

I checked in Workspace, and in there it shows two Participants, so what's going on?

 

Thanks

 

 

 

Hi,


 


Is it always the same user who isn't getting the task? If so, probably check the hostserver logs for any errors related to resolving the user. Also, have a look at the [Identity].[Identity] table and ensure that the user has Enabled = 1. 


 


 


Hi lkim,

 

Just checked the Identity table, the user is Set to Type=1 and Enabled=1

 

Any other ideas?

 

Thanks


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