+1
I'm trying to specify a custom email address in the 'From' field of a 'Send Email' action in K2 for SharePoint on 4.6.10. If I change it to anything other than the default (i.e. the Environment Field > Mail Server > From Address - which is currently set to the K2 Service account for this environment), then the 'Send Mail' action fails.
I've tried several addresses that I know to be valid, including my own.
Can anyone advise what might be going wrong?
Thanks,
Steve
+16
Change the From Address in the K2Hostserver.exe.config file (this is located in [INSTALLDIR]K2 blackpearlHost serverin, in the Sendmailfrom node). After making the change, you will need to restart the K2 service.
IMPORTANT: take backup first then change in the file.
wish it helps
+1
I've now identified the problem. The K2 Service Account in that environment did not have the rights to 'Send of behalf of' the account I was specifying in the 'From:' field in the 'Send Email' action. I asked our Exchange team to update the account and it all now works as expected.
+16
Hi,
Glad to know that you managed to solve the problem, Mark your post as an answer please.
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