I am building a form for a ticketing system. When the user fills out the item form and hits submit, I would like to make those fields static (read-only) so they cannot be changed when the user clicks the list item and selects "edit item". I do not want to take away all controls as I want them to be able to add notes. Only the initial selections they made should be read only. What is the best way to do this?
Is it through a rule?
Is it through an expression when building the initial form?
Is this done through a workflow item?
Thank you.
I attached a screenshot of what I am describing above. The screenshot is from when you select the item in the list and click "edit item".