Symptoms
Customer has a workflow that does go through the steps successfully. For email notifications, though, any Item reference fields dragged into either the subject line or body do not show up in the email that gets received. A separate email only event was tried with the same result.
Diagnoses
Repro was unsuccessful. Suggested the customer check to be sure he was deploying to correct environment in the deploy workflow wizard.
Resolution
Resolution: Unknown. Customer indicated "You can close this ticket. I think I figured it out". Has not responded to a phone or ticket note request for amplification.
