Escalation email with URL to action item

  • 12 November 2014
  • 1 reply
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Badge +1

 

Hi All,

 

 I configured an escalation step inside a workflow I created; the email is sent if the actioner failed to take any measure, the email is working properly but I could not find a way to add the URL for the pending item inside the remainder email.

 

Is there a way to do it?

 

Regards.

 


1 reply

Badge +10

You will need to compose a serial number out of the ProcessInstanceId_ActivityId. You can always create a expressio that does this to make it easier if you have more than one activity that you want to do this for.

 

So just compose the first part of the URl with the server name and form name. Then stick a parameter called SerialNo(or whatever parameter your form uses) then add the processinstanceid concatinted to the activity destination id with a underscore.

 

Hope that helps. 

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